Home » Windows 10 update failed to install (KB5023696) error code 0x800f0922

Windows 10 update failed to install (KB5023696) error code 0x800f0922

Windows 10 update failed to install

Windows 10 update fails or the error shows up because the computer is unable to connect to the appropriate update server, Running windows update troubleshooter most probably fix the problem for you.

Recently Microsoft released, Windows 10 cumulative update KB5023696 for devices running Windows 10 version 22H2 that include improvements and bug fixes for the OS. All compatible devices automatically download and install the KB5023696 update via windows update. But some of the user’s Windows 10 Update Failed to install with Error – 0x800F0922. The Windows 10 KB5023696 update will get to about 99% and then report that it failed.

 Windows 10 update failed to install

2023-03 Cumulative Update for Windows 10 Version 22H2 for x64-based Systems (KB5023696) – Error 0x800f0922

Table of Contents
    Add a header to begin generating the table of contents

    In most cases, Windows update failed to install or the error shows up because the computer is unable to connect to the appropriate update server, or there is not enough memory in the system reserved partition. Also, the Windows update database gets corrupted which results in Windows updates being stuck or failing to install, etc. If you are also struggling with this problem, Windows update fails to install here are some effective solutions you must try.

    Here is the solution that worked for Me!

    1. In the search box on the taskbar, type cmd.
    2. Right-click Command Prompt in the search results and select Run as administrator. (Select Yes, when prompted by the User Account Control.)
    3. In the Administrator: Command Prompt window, type the following command and press Enter: SC config trustedinstaller start=auto
    4. Restart the PC.

    SC config trustedinstaller start

    In some cases, a second restart may be required. If you look under Settings Update & security and you see the message Status:  Awaiting restart, restart the PC a second time to complete the installation.

    Perform a clean boot

    Temporarily Disable security software (antivirus) if installed, and disconnect the VPN connection. Then check for updates, install the available updates and then turn on your antivirus protection.

    Clean booting your computer may also help to fix the problem If any third-party software causes conflict download & install windows updates.

    1. Go to the search box > type msconfig
    2. Select System Configuration > go to the Services tab.
    3. Select Hide all Microsoft services > Disable all.

    Hide all Microsoft services Go to the Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer and check for updates.

    Run Windows Update Troubleshooter

    Run the windows update troubleshooter that checks and fixes the problem that prevents windows updates to download and install.

    • Open Settings using the keyboard shortcut Windows + I,
    • Click Update & security then Troubleshoot
    • Select Windows update and click run the troubleshooter.
    • This will check for the corrupted database, restart the windows update and its related services and problems prevent installing windows updates.
    • Restart windows after completing the troubleshooting process
    • Now check for updates from settings, updates & security.

    Windows update troubleshooter

    Reset windows update components

    If none above solutions fix the problem for you, still windows update fails to install or stuck checking updates for hours, it might be that something went wrong with the update files themselves. Clearing the folder where all of the update files are stored will force Windows Update to download fresh files. Here is how to clear the update database cache, and reset windows update components to the default setup.

    • Press Windows + R, type services.msc, and ok to open windows services.
    • Scroll down and look for the windows update service, Right-click on it and select stop.
    • Also, do the same with BITs (Background Intelligent Transfer Service) and Superfetch (superfetch now called sysmain) right-click and select stop.
    • Now Go to the following location .C:\Windows\SoftwareDistribution\Download.
    • Delete everything inside the download folder, but do not delete the folder itself.
    • To do so, press CTRL + A to select everything and then press Delete to remove the files.
    • Again open windows services and restart the services (windows update, BITS) which you previously stopped.
    • Restart Windows, and check for updates from settings, updates & security.

    clear the windows update cache

    We couldn’t connect to the updated service

    If you are getting, Error message We couldn’t connect to the update service while checking and installing windows updates changing the DNS server address fix the problem for you.

    • Press Windows + R, type ncpa.cpl and ok
    • This will open the network connections window,
    • Right-click the network interface which is in use.
    • For example: right-click the connected ethernet adapter displayed on the screen. Select Properties.
    • Double-click on Internet Protocol Version 4 (TCP/IPv4) from the list to get its properties window.
    • Here select the radio button Use the following DNS server addresses
    1. Preferred DNS server
    2. Alternate DNS server
    • Click on validate settings upon exit and ok
    • Now check for updates, there is no more Update service error

    Change DNS server Address In Windows 10

    Install Windows Update manually

    If all the above solutions fail to fix the problem, still windows updates stuck downloading or fail to install then let’s install windows updates manually. Visit the Windows 10 update history webpage where you can notice the logs of all the previous Windows updates that have been released.

    For the most recently released update, note down the KB number.

    Now use the Windows Update Catalog Website to search for the update specified by the KB number you noted down. Download the update depending on if your machine is 32-bit = x86 or 64-bit=x64.

    As of Today – KB5023696 (OS Build 19045.2728) is the latest update for Windows 10 versions 22H2 and 21H2.

    You can get the direct download link for these updates from here.

    That’s all after installing the updates simply restart the computer to apply the changes. Also

    If you notice Windows 10 feature update version 22H2 is stuck checking updates or fails to install with different errors then use the official media creation tool to upgrade to windows 10 version 22H2 without any error or problem.

    Run DISM command

    Sometimes windows update problems could be caused due to corrupt system files. In this case, Microsoft suggests you run the DISM (Deployment Image & Servicing Management) tool that helps you fix some Windows corruption errors. After that run the command sfc /scannow and ok to scan and restore missing corrupted system files. After 100% complete the scanning process restart windows and check for updates.

    Did any of these solutions help you fix the problem? Let us know in the comments below. Also, Read

    About The Author

    9 thoughts on “Windows 10 update failed to install (KB5023696) error code 0x800f0922”

    1. First of all, thank you for your extended article to fix the latest Win10 update.
      Unfortunately after carefully follow every step, I still have te same issue (Couldn’t install update > 0x800f0922)

      As I allready read I’m one of the few unlucky ones, that’s why MS doesn’t do anything about it (for the time being, I hope ;-), and despite of all Your work, I’m kinda lost. Windows and all other software runs fine. The best thing to do now is wait?

      1. Hi,
        Sometimes Error code 0x800f0922 refere to .net framework.

        Make sure you have the latest version of NET Framework installed. You may enable it in Windows features. Here’s how:

        Type Windows Features on the search bar and press Enter.
        Select Turn Windows Features on or off.
        Check any boxes related to DotNet Framework and save selection.
        Restart your PC.

        Turn off your Firewall

        We know that this is strange doing, but even Firewall can prevent updates occasionally. Here’s how you can turn it off:

        Type Firewall on the search bar and press Enter.
        Open Turn Windows Firewall on or off.
        Turn off Firewall for both private and public networks.
        Save your selection.
        After saving your selection, you may try updating your device.

    2. Hi Srikant Sahu,

      First of all, I’m very sorry for my late response. I thought I would get an email-notification when someone responds. I’m gonna try your solutions a.s.a.p and thank you so much for your response!

    3. Hi Srikant Sahu,

      I tried your suggestions (.NET Framework 3.5 and .NETwork 4.7 both have sub-menus, when you click on the plus. I checked everything. Windows needed to download some stuff and installed everything. Besides the 2 .NET Framework categories, I couldn’t find anything related to .NET Framework).

      I restarted Windows and turned off my firewall.

      Unfortunately no succes. What bothers me is the safety updates. They are stuck too.

      Anyway, again, thank you so much for your help!

    4. This is happening to me too. Endless loop of windows trying to update itself 🙁
      I tried installing ALL .net available.
      I tried to expand the partition to 1GB (it was 500MB before)
      I tried to scan for corrupted files, scanned all my drives
      My Internet connection works very well. I don’t have any anti-virus or 3rd party firewall
      What the F%^k is wrong with windows?

    5. Robert I Garland

      Update KB4495667 will download and install, but when I click “restart”, It says it cant complete the installation.
      I tried—turn off antivirus—ran troubleshooter—ran dism.exe—ran SFC/scannow—downloaded update directly from update catalog—downloaded latest SSU—reset windows update—ran windows 10 media creation tool. NOTHING WORKS.
      With the number of people with this same problem, it seems like Microsoft should have some answers.

    6. These and other steps outlined here and from a few other sources has also not worked for me. The update appears to install, but upon restart, The following message is returned: “We couldn’t complete the updates, Undoing changes”. Windows Update history indicates error code 0x800f0922. I’m not sure what else to try. I fear a full reformat and reinstall of Windows may be the only solution, though i’d like to avoid that if possible since my system works fine otherwise.

    7. Brian Horsley

      Yep, Same here, windows fixes all failed for me I am afraid, even installing manually failed.
      Not sure what to do now, as I don’t want to reinstall windows, which I might have to do later if I cant find a fix.

    Leave a Comment

    Scroll to Top